Studio Procedures
Individual or Semi - Private Training:
- First scheduled appointment is informational and last about 30-45 minutes. This is a $25 charge. This fee will be applied to a program plan purchased on the same day of appointment.
- Arrive 5 minutes ahead of time to place belongings in the available cubbies.
- Wait in the seating area until instructor calls you to training area. Consideration should be given to persons working out, by keeping your conversation as quiet as possible.
- Always let the instructor know of any physical concerns prior to workout.
- Workout sessions are generally scheduled for 55 minutes, exceptions can apply.
- Payment is due on or prior to workout, cancellation within 24 hours will be charged (emergencies will be considered)
Group Class
- Pre-registration is required before class attendance, as assessment of class level is important. Generally at least one Individual Training session is necessary before class attendance, to allow for class movement and flow.
- Please arrive at least 5 minutes ahead of time in order to get your needed props in place.
- If another class is going on or running over, please be considerate. Time will be added to the end of your class to compensate.
- Always let the instructor know of any physical concerns prior to class.
- Classes are priced in a monthly tuition, so payment is due at the first of the month. Make-ups can be done during that current month and the first two weeks of the next in other classes of comparable level.
- Group Class payments are non-refundable and non-transferable.
- On-line class sign-in is available through our website: www.pilatesplacems.com; on the pages tabs, click on “Group Sign-in” and follow the instructions listed. If you are a first time user, you will be prompted to establish a User Name and password. Find the tab for “Classes” on the upper right / center of screen. Find the class you want to attend and sign-in. Matwork classes have a limit of 8 persons and Reformer classes are limited to 4 persons. Upon payment, you will be signed into your class of choice, any variation should be made at lease 24 hours prior to the class. Failure to cancel within 12 hours will result in a charge for the class.